Connect with Us for Support
At Us Mender, we’re here to provide you with the guidance and support you need. Reach out to us for assistance and let’s work together towards harmony.
Real-Time Assistance
Engage with our team instantly through our chat widget for immediate support.
Email Support
Send us an email for detailed inquiries and receive a prompt response.
Phone
Address
1234 Harmony Lane, Suite 1000, San Francisco, CA 94220
Chat with Us Instantly
Our chat widget offers a seamless way to connect with our support team. Experience real-time conversations that address your concerns promptly and efficiently.
Email Us for Detailed Support
For more comprehensive inquiries, our email support is available to provide you with detailed assistance. Reach out and expect a thorough response tailored to your needs.
Get in Touch with Us
We are here to assist you with any inquiries or support you may need. Please fill out the form below, and our team will get back to you promptly.
Common Support Questions
How do I start a mediation session?
To start a mediation session, log in to your account and click on ‘New Mediation’. Follow the prompts to invite your partner and begin the process.
What if my partner doesn’t respond to the invite?
If your partner doesn’t respond, you can resend the invitation or contact our support team for further assistance.
Can I access previous mediation sessions?
Yes, you can view all your past sessions in the ‘Current Sessions’ section of your dashboard.
What is the role of AI in mediation?
Our AI helps facilitate the conversation by asking clarifying questions and suggesting solutions based on the dialogue.
Is there a limit to the number of mediations I can have?
Our free tier allows one mediation per month. Upgrade to our premium plan for unlimited sessions.
How secure is my data with Us Mender?
We prioritize your privacy and security, using advanced encryption to protect all data shared on our platform.
Can I customize the mediation process?
Yes, you can tailor the process by selecting specific steps and communication preferences that suit your needs.
How do I provide feedback on the service?
We welcome your feedback! Please use the contact form to share your thoughts or suggestions with us.
What support is available if I encounter issues?
Our support team is available via chat and email to assist you with any technical or process-related issues.
What Our Users Say
“Us Mender transformed our communication. The AI-guided dialogue made it easy to express our thoughts and find common ground.”
Alex Johnson
Relationship Coach
“The mediation process was seamless and effective. I highly recommend Us Mender to anyone looking to resolve conflicts amicably.”
Jamie Lee
Family Therapist
“Thanks to Us Mender, we were able to restore our connection and move forward positively. The platform is intuitive and supportive.”
Morgan Smith
Conflict Resolution Specialist
“The support team at Us Mender is fantastic. They were quick to respond and provided excellent guidance throughout the mediation.”
Taylor Brown
Community Mediator